Privacy Policy

Welcome to COSMOPACK. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website, communicate with us, or utilize our B2B aluminum packaging manufacturing services, and tell you about your privacy rights.

1. Information We Collect

As a B2B supplier of premium aluminum packaging, we may collect, use, store, and transfer different kinds of personal and business data about you, which we have grouped together as follows:

• Identity & Contact Data: Includes first name, last name, business email address, telephone/WhatsApp numbers, company name, job title, and shipping/billing addresses.
• Inquiry Data: Details about the products you are interested in (e.g., aluminum bottles, aerosol cans, custom closures), order volumes, customization requirements, and project timelines.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.

2. How We Use Your Information

We will only use your data when the law allows us to. Most commonly, we use your personal and business information in the following circumstances:

• To respond to your inquiries and provide accurate quotes for your packaging projects.
• To process and manage your orders, including manufacturing coordination and international shipping from Jiangxi, China.
• To send you important updates regarding your production status, sampling, and delivery.
• To improve our website, products, and customer relationships.

3. Data Sharing and Disclosure

We do not sell your personal or business data. We may share your data with trusted third parties strictly for business operations, such as international freight forwarders, courier services (e.g., DHL, FedEx for sample delivery), and customs brokers to facilitate the export and delivery of your aluminum packaging orders. We require all third parties to respect the security of your data and treat it in accordance with the law.

4. Data Security

We have put in place appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know, specifically concerning your packaging inquiries and orders.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of processing of your personal data. If you wish to exercise any of these rights, please contact us using the details below.